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AzmirShop.com Return Policy
At AzmirShop.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, our return policy is designed to make the process as smooth as possible.
Return Eligibility:
Return Window: * You have 30 days from the date of delivery to initiate a return.
Condition: Items must be unused, in their original packaging, and in the same condition as when you received them. Items that have been worn, washed, or altered are not eligible for return.
Exclusions: Certain products, including personalized items, perishable goods, and clearance items, are non-returnable.
How to Initiate a Return:
Contact Us: Email us at returns@azmirshop.com with your order number and reason for return.
Return Authorization: We will provide you with a return authorization and instructions on how to return the item.
Shipping: Pack the item securely and ship it back to us using a trackable shipping method. You are responsible for return shipping costs unless the return is due to our error.
Refunds:
Processing Time: Once we receive and inspect your return, we will process your refund within 7 business days.
Original Payment: Refunds will be issued to the original payment method. Please note that shipping fees are non-refundable.
Exchanges:
Exchange Policy: If you wish to exchange an item, please return the original item and place a new order for the desired product.
Defective or Incorrect Items:
If you receive a defective or incorrect item, please contact us within 7 days of delivery. We will arrange for a return and provide a replacement or a full refund, including return shipping costs.
Contact Information: For any questions or concerns regarding returns, please reach out to our customer service team at returns@azmirshop.com or call us at [Customer Service Phone Number].
Thank you for shopping with AzmirShop.com!